Address： 5F, Building 2, No.2358, Changan Rd., Suzhou, 215200, P.R.China
1. What are the categories of your products?
Our product categories are various, including grid-tied inverters, micro inverters, off-grid inverters, solar pump inverters, storage inverters, on-grid hybrid inverters, off-grid hybrid inverters, MPPT solar charger, sunpalm inverters, and accessories.
2. What is the application field of your products?
Our products are distributed inverters, which are mostly used in the home system, the commercial system and the solar pumping system.
3. what are the features of your product?
The basic features of our brand advantages are simple, reliable and efficient.
4. Where can I buy your products?
You can contact with our sales, and we will provide your satisfactory service.
Tel: +86 512 6316 9621 Email: firstname.lastname@example.org
5. Where is your company?
The headquarters of our company is located in the city of Suzhou, China.
The branch offices are based in Australia and Netherlands.
6. How can I solve it once the product fails?
Our product with top quality rarely fails. Once one problem occurs, the qualified operator may check the chapter ‘troubleshooting’ of the user manual. The section contains information and procedures for solving possible problems and provides troubleshooting tips to identify and solve most problems. This section will help narrow down the source of any problems which you may encounter. You may also contact with the dealer, or directly with our service center for help. We will arrange the most efficient service for you. Our technical experts will provide you with quick response about your consult. We may arrange the local dealer or our engineer to have a home care, maintain and replace the product on site.
7. How long is the warranty period of your product?
According to the different product categories, we provide accordingly the standard warranty to satisfy diverse customers’ requirement. The customers may also apply for a warranty extension. For more details please contact us about the warranty extension contract.